9 Business Challenges Small Businesses Face (And How to Fix Them)

By: KEXY Team
November 20, 2024

Starting a small business? You're in for a ride! About 20% of small businesses don’t make it past their first year, and by year ten, 80% have closed shop. But don’t worry—many of these common business problems are fixable. Let’s dive into some challenges and how you can tackle them.

1. Finding Customers

Even giants like Apple and McDonald's work hard to find new customers. For small businesses, this can be tougher due to limited resources and higher acquisition costs.

Fix It: Start with your ideal customer. Create detailed buyer personas to understand who they are, what they do, and where they hang out online. Tailor your marketing efforts to reach these folks effectively.

2. Increasing Brand Awareness

If people don’t know you exist, they can’t buy from you. Building brand awareness is crucial.

Fix It:

  • PR: Focus on finding your voice and place in the market.
  • Co-marketing: Partner with other brands to expand your reach.
  • Blogging: Consistently create high-quality content to drive traffic and build authority.

3. Building an Email List

email sent to multiple people and organization

Email marketing is highly effective, but your list decays over time.

Fix It:Build an opt-in email list. Use social media and your website to offer valuable content that entices visitors to subscribe. Avoid buying email lists—it’s a waste of money and harms your reputation.

4. Lead Generation

Generating enough high-quality leads is a common struggle.

Fix It:Optimize your website for conversions. Use tools like pop-ups and slide-ins to capture leads. Prioritize your high-traffic pages and ensure you have strong CTAs.

5. Delighting Customers

Keeping customers happy is cheaper and more effective than constantly finding new ones.

Fix It:Understand your customers' needs. Set clear expectations and go above and beyond to exceed them. Regularly measure satisfaction and innovate ways to delight.

6. Hiring Talented People

Finding quality employees is tough but crucial for success.

Fix It:Don’t rush the hiring process. Create candidate personas and focus on your employer brand to attract top talent. Investing time here pays off in the long run.

7. Managing Workflow

Efficient workflow is key as your business grows.

Fix It:Gather feedback from your team regularly. Identify roadblocks and consider automation to save time and improve efficiency.

workflow-work-organization-concept-project-600nw-2220852209

8. Financial Planning

Money makes the world go round, but it’s often in short supply.

Fix It:Use credit wisely, cut unnecessary costs, and stay on top of invoices. Consider hiring a business accountant to help you make informed financial decisions.

9. Scaling

Growing too fast can be risky, but scaling is necessary for success.

Fix It:Balance between perfecting your product and providing excellent customer service. Launch products even if they’re not perfect and improve based on feedback. Customer service should always be top-notch. Running a small business is challenging but totally doable with the right strategies. Keep pushing, stay flexible, and adapt as you go. 🚀

Source: https://blog.hubspot.com/marketing/small-business-challenges

SCOTT GRAHAM

Co-Founder

FORREST YOUNG

Co-Founder
Welcome to KEXY Bites, your ultimate destination for groundbreaking insights in sales, AI, and lead generation. Whether you're a solo entrepreneur or a thriving enterprise, we fuel your business with innovative ideas and strategies.